PRIVACY
Thank you for visiting OBS Observation By Self.
We only collect personal information when you:

  • Place an order or need to exchange or return goods.
  • Want to contact us in our Talk To Us section
  • Subscribe to our newsletter
  • Participate in one of our surveys

We take your privacy seriously and want to assure you that your personal details are protected. The information you provide is for our use only and will not be shared with any third parties.

RETURNS
Should any goods be unsatisfactory on arrival customers must contact us within 7 days to arrange return and possible replacement of goods.
Booklets can only be replaced/returned if no new information written or otherwise has been entered into the booklets.
Postage prices will differ on returns depending on the quantity purchased/returned. The cost of returns remains with the purchaser.

REFUNDS
Customers must contact us and arrange the return of goods within 7 days of purchase for a refund. We can only issue refund once goods have been received.
Where a refund is appropriate it can only be made payable to the purchaser of the goods.

PRICING
We reserve the right to amend prices where necessary and without notice.
Postage is additional to price of goods (unless otherwise stated).
All prices include VAT where appropriate.

COMPLAINTS
If you are not 100% happy with the service we provide and wish to make a complaint, please do so via our e-mail info@observationbyself.co.uk
or write to us and post to:
Complaints, Observation By Self, Ards Business Centre, Strangford Park, Jubilee Road, Newtownards, BT23 4HY

COPYRIGHT AND TRADEMARK
This website and it’s contents is copyright of Observation By Self. All Rights Reserved.
No part of this website or the products shown within it may be reproduced or transmitted in any form or by any means, electronic, photocopying, recording or otherwise without prior written permission of Observation By Self. All Rights Reserved.

OBS Observation By Self and it’s logo is the Registered Trademark name of Observation By Self all content, artwork and associated imagery are Trademarks and/or copyright of Observation By Self. All Rights Reserved.